Privacy Policy
Introduction
This Privacy Policy explains how personal information is collected, used and protected when engaging with our workshops, services, website and communications.
We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following information:
Name
Email address
Phone number
Organisation details
Booking and payment information
Information shared through contact forms, surveys or workshop registrations
Where relevant, we may also collect accessibility or support requirements to ensure inclusive participation.
2. How Your Information Is Used
Your information may be used to:
Respond to enquiries
Process bookings and payments
Deliver workshops and services
Send workshop information and resources
Improve services and gather feedback
Share updates about future events or services (where consent is provided)
We will only collect information that is necessary for these purposes.
3. Legal Basis for Processing
We process personal data based on:
Consent
Contractual necessity (e.g. providing booked services)
Legitimate business interests
Legal obligations where applicable
4. Data Storage & Security
Personal information is stored securely using password-protected systems and trusted third-party platforms (such as email, booking or payment providers).
Reasonable steps are taken to protect information from:
Loss
Misuse
Unauthorised access or disclosure
5. Sharing Your Information
Your information will not be sold or shared with third parties for marketing purposes.
Information may only be shared where necessary with:
Payment providers
Booking or communication platforms
Professional advisers (e.g. accountants)
Legal or regulatory authorities where required by law
6. Retention of Data
Personal information will only be kept for as long as necessary to:
Deliver services
Meet legal or financial obligations
Maintain business records
Information no longer required will be securely deleted.
7. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent at any time
Object to certain types of processing
Requests can be made using the contact details below.
8. Cookies & Website Data
If the website uses cookies or analytics tools, these may collect limited technical information to improve website performance and user experience.
Users can manage cookie preferences through their browser settings.
9. Workshop Confidentiality
Participants are encouraged to respect the privacy and confidentiality of discussions during workshops. Personal experiences shared within sessions should not be disclosed outside the group without permission.
10 . Invoices
We use branded invoices to collect payments. We share this information with Squarespace, our website hosting provider, so they can provide invoicing services to us.
We may collect information like your:
Email address
Invoice details (for example, line items)
Name
Payment history
Squarespace makes use of Stripe, a third-party payment processing provider which also receives your personal information and processes it in accordance with their privacy policies.
11 . For website visitors
This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.
12 . Squarespace Payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
13 . Analytics
This website collects personal information to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.
14 . Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
15 . Visitor data
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing address
Details relating to your purchase
Email address
Name
Phone number
Role and organisation
We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
16. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in services, legal requirements or best practice.
The latest version will always be available upon request or on the website.
17. Contact
For questions about this Privacy Policy or your data, please contact: